Support

From our state-of-the-art call centres in Melbourne and on the Gold Coast, our talented team provides complete fundraising account management, including:

  • data entry and analysis
  • donation payment processing
  • doorknock allocations
  • mailhouse distribution – direct marketing, donation receipts, reminders thank you cards, invoice/raffle books, etc
  • Barcoding and invoicing

Always on hand to provide support, results and feedback, your fundraising account management team includes a script and letter writer, complaints handling officer, banking officer, data specialist and call centre leader.